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Send Me the Complimentary Kit

Diamond Packaging Earns Prestigious P&G 2025 External Business Partner Excellence Award

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Request a kit

Send Me the Complimentary Kit

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Request a kit form page (HubSpot)

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Request Your Complimentary Sample Kit

Fill out the form below and we’ll send your sample kit!

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Request Your Complimentary Sample Kit

Fill out the form below and we’ll send your sample kit!

“We're proud to present our most priceless calendar yet,” said Dennis Bacchetta, Diamond's director of marketing. “Our 2024 calendar celebrates famous works of art from the Impressionist and Post-Impressionist art movements and is our first to enable recipients to change the artwork, depending on style or mood. It brings the museum gallery experience to a home or office setting.”

Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 2025

1. Commitment to Your Privacy

Diamond Packaging (“Diamond”, “we”, “us”, or “our”) is committed to protecting your personal information and conducting business with transparency, integrity, and respect for privacy. This policy explains what information we collect, how it is used, how it may be shared, and the choices available to you.

By using our website, submitting an inquiry, or interacting with us through digital channels, you acknowledge that you have read and understood this Privacy Policy. Where required by law, we will request your explicit consent before collecting or processing certain data.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal data when you:

Request samples, RFIs, or RFPs
Download collateral or sign up for communications
Submit a contact form
Register for events or meetings
Apply for employment or vendor engagement

This may include:

Name, company, title
Contact details (email, phone, address)
Job role and business interests
Product specifications or project information
CV/resumé (for candidates)

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain usage data, which may include:

IP address and approximate geographic area
Browser type and device information
Pages visited, time on page, navigation flow
Referrer URL
Engagement metrics (downloads, clicks, form starts)

2.3 Information Collected via Cookies & Technology

We use first-party and third-party cookies, pixel tags, and similar technologies to understand website performance and deliver relevant content.

This includes (but is not limited to):

Google Analytics & Tag Manager
Microsoft Clarity
LinkedIn Insight Tag
Meta (Facebook) Pixel
HubSpot marketing automation
UTM campaign tracking tools

Some of these technologies may associate your visit with identifiable profile information if you are logged into a platform (e.g., LinkedIn) or have provided your details via a form.

3. How We Use Your Information

We use information to:

Respond to inquiries, RFIs, RFPs, and sample requests
Manage customer relationships
Improve website experience and monitor performance
Conduct analytics and business development
Display relevant digital advertisements (e.g., LinkedIn/Google)
Support ESG/ sustainability communications and stakeholder engagement
Maintain security and compliance

We do not sell personal information.

4. Tracking, Profiling, and Advertising

Some tracking tools may analyze user behavior across sites to display relevant content or ads. We may:

Create custom audience lists (e.g., LinkedIn target groups)
Measure conversion rates from marketing initiatives
Optimize ad campaigns, if applicable

Advertising is only conducted in a business-to-business context. We do not use these tools to target consumers or minors.

5. Your Consent & Cookie Preferences

We respect your right to privacy.

Only strictly necessary cookies fire automatically.
Analytics and advertising tools are activated only after you provide opt-in consent using our cookie banner.
You may update or withdraw consent at any time via the “Cookie Settings” link in the site footer or by contacting us.

6. Legal Basis for Processing

We process data based on one or more of the following:

Your consent (e.g., for tracking tools or marketing emails)
Contractual necessity (responding to an RFP)
Legitimate business interest (B2B marketing, site analytics, quality improvement)
Legal compliance (retention requirements)

Where GDPR applies, we only perform tracking once explicit consent has been received.

7. Information Sharing

We may share data with:

Authorized Diamond employees
Select service providers acting on our behalf (e.g., analytics, IT, CRM systems)
Technology platforms (e.g., LinkedIn, Google) for the purposes defined above

We do not allow third parties to use your data for their own purposes beyond what is required to provide contracted services.

8. Data Retention

We retain data only as long as necessary for business purposes, legal compliance, or as required to fulfill your requests. Retention periods depend on the nature of the interaction (e.g., commercial inquiry vs. employment application).

9. Your Rights

Depending on your location, you may request to:

Access the data we hold about you
Correct, update, or delete your information
Withdraw consent for tracking or marketing
Request a copy of your data
Opt-out of profiling for advertising

Submit requests via sales@diamondpackaging.com

or by postal mail at the address below.

10. Data Protection & Security

We implement appropriate technical, organizational, and physical measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

11. International Transfers

Diamond Packaging is based in the United States. If you interact with our website from the EU, UK, or other regions with distinct data protection laws, data may be transferred under appropriate safeguards (e.g., Standard Contractual Clauses).

12. Children’s Privacy

We do not target or knowingly collect information from individuals under the age of 18.

13. Updates to This Policy

We review this policy annually and will update it when business practices or applicable regulations change. The “Effective Date” will reflect the most recent update.

14. Contact Us

For questions, concerns, or privacy-related requests, contact:

Privacy Compliance
Diamond Packaging
111 Commerce Drive
Rochester, NY 14623
Email: sales@diamondpackaging.com
Phone: +1 (585) 334-8030

Cookie Policy

Effective Date: January 1, 2023
Last Updated: January 1, 2023

What are cookies?

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.

Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.

How do we use cookies?

Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.

The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.

Types of cookies we use

Manage cookie preferences

Consent Preferences

You can modify your cookie settings anytime by clicking the 'Consent Preferences' button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.

Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using a different web browser, please refer to its official support documentation.

Cookie Policy generated by CookieYes - Cookie Policy Generator

CategorySpecific Information CollectedBusiness Use PurposeSold or Shared

A. Identifiers.A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address,To provide our products and services;
in connection with a job application;
analytics and advertisingYes with our service providers and third parties.

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).A name, address, telephone number, education, employment, employment history,

Some Personal Information included in this category may overlap with other categories.To provide our products and services;
in connection with a job application;
analytics and advertisingYes with our service providers and third parties.

C. Commercial information.Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.To provide our products and services;
analytics and advertisingYes with our service providers and third parties.

D. Internet or other similar network activity.Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.To provide our products and services;
analytics and advertisingYes with our service providers and third parties.

E. Professional or employment-related information.Current or past job history or performance evaluations.In connection with a job applicationNo

F. Inferences drawn from other Personal Information.Profile reflecting a person's preferences.Analytics;
advertisingYes with our service providers and third parties.