World Class Quality
World Class Quality System
Diamond Packaging is dedicated to providing the highest standard of quality and innovation.
Our commitment is reflected in numerous awards, but more importantly in customer satisfaction and continuous improvement.
Quality Certifications
- ISO 9001:2015 certified (carton plant)
- GMP compliant (assembly/fulfillment services)
- FDA registered (secondary packaging and labeling)
- FSC® Chain of Custody Certified
Download a copy of our ISO certificate.
Continuous Improvement
Diamond’s quality system compliance is assured through:
- Dedicated quality departments
- Internal audits
- Customer audits
- Formalized employee training in quality requirements
Diamond has secure warehouses, lot code traceability, and operates in a temperature-controlled environment.
Lab Testing Protocol
Diamond performs performance-based testing based on ASTM and TAPPI test standards
In the quality lab our technicians conduct frequent tests on the physical and visual properties of cartons during production. Outside resources utilized when required.
Testing Methods
- Drop
- Vibration
- Incline impact
- Tape Test
- COF
- Sutherland Rub
- Dyne
- Opening Force
- Score Bend
- Taber Stiffness
- Bar Code Readability
- Fade Test
- Moisture Content
- Blister Seal
Quality Policy
Diamond Packaging strives to be the global, industry leader in high-quality, innovative packaging systems. Strategic partnerships exist with customers, suppliers and employees to achieve mutual goals. We are an extension of our customers’ and suppliers’ businesses, committed to understanding expectations, aiding in defining requirements and providing product and services that make Diamond Packaging the supplier of choice.
Diamond Packaging is focused on continuous improvement, incorporating interactive planning processes and leading edge technologies. As responsible members of the community, we lead efforts related to the environment, education and culture, setting the standards by which others are measured.
Diamond Packaging empowers all employees to contribute within an open environment driven by pride, teamwork and dedication to customer satisfaction.
